Clark County Library Circulation and Lending Policy
New Accounts An account will be considered new for the first month in which a person has been issued a library card. During this time a patron’s borrowing privileges will be limited to four items at a time (2 video and 2 other). At the conclusion of the probationary period, full borrowing privileges will be allowed. Student Accounts In acknowledgement that the local university's provide open access to citizens of the general public, the Clark County Library will allow students access to the public library. Students must provide a valid college ID from Henderson State University or Ouachita Baptist University, upon library card application and renewal. Additionally Students must provide their local physical address and a mailing address for their place of permanent residence. Proof of physical address (ie. utility bill) will be waived. Students will be limited to 7 items at a time (2 video and 5 other). Limited Accounts Citizens of Clark County who wish to use the library, but who are unable to provide documentation of their street address may be issued a Limited Account. An applicant for a Limited Account must provide a mailing address, but does not have to show proof of a physical address. These accounts are limited to four items at a time (2 video and 2 other). Non-Resident Clark County Card Holders: There is a fifteen dollar charge ($15.00) for non residents of the county to have a library card. Non-resident applicants must provide the same documentation as any other applicant. Non-Resident card holders will have the same borrowing privileges as regular card holders. Gateway Card: Clark County residents wishing to participate in the Gateway program must have a Clark County Library card that is currently in good standing and was issued a minimum of 6 weeks in advance of the application for a Gateway Card. The requirements for this program are determined by the Gateway Program, so the application must be completed in full. Only library card holders age 14 and up may qualify for a Gateway Card. A new application must be completed annually. Non-residents wishing to participate in the Gateway Card program at the Clark County Library must provide a copy of their Gateway Card application and show their card at the time of application for a Clark County Library Card. These applicants must meet all application guidelines, except the alternate phone number may be of someone in their own county.
Lost or misplaced Cards: The first card issued is free. Replacement cards are $2.00 each. All lost cards should be reported immediately to ensure that unapproved checkouts are not allowed. Replacement cards will only be replaced if an ID is shown at the time of replacement. Items checked out on an unreported lost card, are the responsibility of the account holder. Change of Address / Account Updates: If a patron moves, he/she must provide a printed proof of the new address to update their library card. It is the patron's responsibility to inform the library of such changes. The library maintains the right to update account information as needed or as policy dictates. Accounts must be updated a minimum of once per year. Borrowing Policy: Library materials are checked out where the following applies: Magazines1 Week; with a limit of 3 per card. Videos1 Week; with a limit of 2 per card. All other materials3 Weeks; with a limit of 20 items per card; with a limit to 3 per non-fiction subject (identified by the first 4 digits of the classification number). Ephemra1 Week; with a limit of 1 per card. Items may be renewed two times, unless the item is on hold for another patron. Renewals may be done by phone when necessary. The patron who the card is issued to is responsible for all items checked out on the card regardless if they were present at the checkout. Reserves/Holds: Any item may be placed on hold for a library patron. If a patron has fines or overdue items, he/she shall not be permitted to place library materials on hold. There is a maximum of five (5) holds per library card. Deposits: Some items may be subject to a deposit. This is not to be done for the limitation of access, but for the preservation of items that are often stolen or damaged. When a deposit item is returned, the patron will be issued a check for the amount of their deposit. Deposits will be issued only during the working hours of the Library Manager.
Care of Library Items: All Library materials are expected to be returned in the same condition as they were borrowed. It is the patron’s responsibility to check an item for damage and report it as such prior to checking out an item. Damaged library materials must be paid for before any other library materials can be borrowed. Failure to return clean, properly used materials will result in library privileges being revoked and charges for the repair or replacement. Material Replacement: If an item or items must be replaced, patrons will be charged the replacement cost for the materials plus a processing fee that shall be determined by library staff. Processing fees reflect the libraries loss of staff time to replace misused or damaged materials. A processing fee shall be determined on a case by case basis depending on the amount of time that is needed to process the claim. No processing fee shall exceed the maximum amount of fines per item, but shall be added to the item(s) cost upon completion of the claim. Fines and Fees: Replacement fees are charged on all lost or damaged items. Items are considered lost if a patron reports an item as so, or if an item is overdue for more than 90 days. Lost items cannot be returned and are always subject to replacement fees. Replacement fees are charged on all items that are returned in damaged condition. Damaged condition is defined as an item that is returned in a condition less than when it was checked out. This may include: water damage, stains, torn pages or cover, bad odor, insect activity, pet related damage, damaged or missing case/bag, missing components, etc. Those owing more than $5.00 in r fees will be prohibited from checking out additional items. In addition, accounts with fees totalling less than $5.00 will be restricted if the amount remains unpaid for over six months.